Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

PROCESSING DATA REQUESTS

DATA RECTIFICATION

You can email us at enquiries@airvive.co.uk to update your account data if it is not accurate.

DATA PORTABILITY

To obtain a report of your customer data which we store and use to provide a better store experience, email us at enquiries@airvive.co.uk so that we can confirm your identity and process your request.

ACCESS TO PERSONAL DATA

You can email us at enquiries@airvive.com to request a report which will contain all personal information that we store for you.

ERASE YOUR PERSONAL DATA

You can request and redact your personal data from our records. Email us at enquiries@airvive.co.uk so that we can confirm your identity and process your request. We will only redact personal information, such as your name and address. Non-personal data, such as order information about what was sold, the date and time of the sale, and the order value is maintained.

DELAYS IN PROCESSING ERASURE REQUESTS

By default, if you have made an order in the last 6 months (180 days), the erasure of your personal data will only be fully processed after this date in case a chargeback occurs. When that required time has elapsed, We will complete the erasure request. You do not need to submit another request.

DELETE YOUR CUSTOMER PROFILE.

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

When a customer profile is deleted, the customer’s personal data, such as their name and address, is also redacted from our records.
Customer profiles can't be deleted in the following cases:
The customer has an order history
The customer has pending redaction because of a GDPR erasure request
The customer has an active subscription now, or if the customer ever had a subscription in the past
To delete your customer profile, email us at enquiries@airvive.co.uk so that we can confirm your identity and process your request.